Sonos App Unable To Browse Music Spotify

Easily find and play the music you love with Spotify and Sonos. What’s more, you can voice control your tunes with Alexa.

  1. Adding Spotify To Sonos
  2. Spotify Not Connecting To Sonos
  3. Spotify Won't Connect To Sonos
Sonos App Unable To Browse Music Spotify

Note: If you can’t find your Sonos speaker in your Spotify Connect list of devices, update your Sonos speaker.

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Mobile and tablet

Adding Spotify To Sonos

The Sonos app does offer support for both Spotify and Apple Music; you can queue up any song or playlist from either service in the app and play it on your Sonos One. How to play Apple Music and Spotify on your Sonos One. Open the Sonos app. Tap the Browse button. Choose your music service. If you use a music app with direct control, like Spotify Connect, it will show you all of your available Sonos speakers regardless of whether they belong to your S1 or S2 system. I have the same problem. Running Android 6.0.1 and have the spotify app and the sonos app installed on my phone, (moto G4) 4 spotify services are listed on the 'Add Music Services' tab, all of them give me a 'Unable to load service description' reply when I select them.

  1. Download and open the Sonos app.
  2. Tap More, then Add Music Services.
  3. Select Spotify, then Add Account.
  4. Enter your Spotify account details.

Desktop

  1. Download and open the Sonos app.
  2. Click Add Music Services on the right and select Spotify.
  3. Click Next, then Add Account.
  4. Enter your Spotify account details.

Follow our steps for linking your Spotify account to Alexa

Once you’ve linked your accounts, you can start playing! Connect wirelessly with Spotify Connect or Airplay. Control your tunes with the Spotify app, Sonos app, or with your voice using Alexa.

Need help?

Mobile and tablet

  1. Open the Sonos app.
  2. Tap More, then select Settings.
  3. Tap My Services, then select Spotify.
  4. Tap Remove Account.

Desktop

  1. Open the Sonos app.
  2. Select Manage, then Service Settings.
  3. Select Spotify and click the minus (-) button.

For help setting up and troubleshooting, check out the Sonos support site.

Check out other articles on our support site for help with your Spotify account and payments, listening offline, or if you can’t play music.

Last updated: 01 June, 2020

Community Answers

Unable to connect to sportify through Sonos

Hi!I purchased and installed a sonos play:3 this friday (November 1st). I have used it to listen to Spotify without any (major) problems. However, last night it stopped working.It wasn't able to conen...

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Has your smart speaker become a beloved member of your family? From its spot on your kitchen counter, bedside table, or living room entertainment unit, these devices can provide hours of audio entertainment. Spotify Free users will be able to hear their favorite music on even more smart speakers, including from Amazon, Sonos, and Bose.

That’s right—free users in Australia, New Zealand, and the U.S. will, for the first time, be able to ask Alexa to play Today’s Top Hits, their Discover Weekly, or a custom-made playlist on their Amazon Echo or Fire TV. Not sure how to link your Spotify account to your new Alexa, or set Spotify as your default music player? Learn how here.

Free users around the world can also set up Spotify Connect with their Sonos speakers directly from the Spotify app. Spotify Connect works with all Sonos speakers, including the new Sonos Move, a durable, battery-powered smart speaker for great sound indoors, outdoors, and on the go. You can also connect wirelessly with the SYMFONISKIKEA WiFi Speaker—fully integrated in the Sonos Home Sound System—to play music in any or every room for a rich, home-filling sound.

Spotify Free Users can now start streaming through their Bose smart speakers and soundbars as well. Through Spotify Connect, you can use Spotify on your smartphone or desktop as a remote to get the jams going.

To play music using your Smart Speaker through Spotify Connect, first make sure that your Sonos or Bose system is updated to the latest firmware. Then open the Spotify app on your phone, laptop or tablet. Play any song, then select the “devices” icon. Finally, select the device you want to stream from and start listening. For more detailed instructions, visit our support page.

Spotify Not Connecting To Sonos

Incorporating Spotify into these devices is all part of our goal to create a truly frictionless experience for our users. Play from your phone, transition to your smart speaker, back to the phone, over to the car—with just a tap or the sound of your voice.

Spotify Won't Connect To Sonos

Head over to Spotify Everywhere to see more of the smart devices that allow free users to stream their favorite music, wherever, whenever.

Update June 23, 2020: Starting today, Spotify Free users in the U.K., Ireland, Brazil, Canada, Germany, Austria, France, Italy, Spain, Japan, and Mexico, will begin to be able to stream Spotify through Amazon Alexa. Both Spotify Free and Premium users in India will also be able to stream Spotify through Amazon Alexa for the first time.